Privacy Policy

1. Information We Collect

We collect the following categories of information:

• Information you provide to us — such as your name and email address when you contact us, subscribe to updates, or register for one of our products.
• Information collected automatically — such as your IP address, browser type, device information, pages viewed, referring pages, and the dates and times of your visits. This is collected through cookies and similar technologies (see Section 3).
• Usage and analytics data — aggregated and statistical information about how our Services are used.

2. How We Use Your Information

We use the information we collect to:

• provide, operate, maintain, and improve our Services;
• respond to your inquiries, requests, and support needs;
• understand how our Services are used and measure their performance;
• deliver and measure the effectiveness of advertising (see Section 4);
• detect, prevent, and address fraud, abuse, security, or technical issues; and
• comply with legal obligations.

3. Cookies and Tracking Technologies

We and our third-party partners use cookies, web beacons, pixels, and similar technologies to operate our Services, remember your preferences, analyze traffic, and support advertising. Cookies may be first-party (set by us) or third-party (set by our service providers). You can control or disable cookies through your browser settings; however, some features of our Services may not function properly without them.

We use analytics services, such as Google Analytics, to help us understand how visitors engage with our Services. These providers may set their own cookies and process data in accordance with their respective privacy policies.

4. Advertising

We use advertising platforms including Google Ads and Meta (Facebook and Instagram) Ads to promote our Services. These platforms, and other third-party vendors, use cookies and similar technologies to serve ads based on your prior visits to our website and other websites.

• Third-party vendors, including Google, use cookies to serve ads based on a user’s prior visits to our website or other websites.
• Google’s use of advertising cookies enables it and its partners to serve ads to you based on your visit to our Services and/or other sites on the Internet.
• We may use remarketing and audience features (such as Google Ads remarketing and the Meta Pixel) to reach previous visitors with relevant messaging.

You can opt out of personalized advertising through the following resources:

• Google Ads Settings: adssettings.google.com
• Meta ad preferences: facebook.com/adpreferences
• Digital Advertising Alliance: optout.aboutads.info
• Network Advertising Initiative: optout.networkadvertising.org

5. How We Share Information

We do not sell your personal data to anyone. We may share information only in the following limited circumstances:

• Service providers who perform functions on our behalf (such as hosting, analytics, and advertising measurement), bound by obligations to protect your information.
• Aggregated or anonymized data may be used and shared for analytics, research, and reporting purposes. Such data does not identify you and cannot reasonably be used to reveal your identity.
• Legal and safety reasons, where required by law, regulation, legal process, or to protect the rights, property, or safety of TensorPrime, our users, or others.
• Business transfers, in connection with a merger, acquisition, or sale of assets, subject to this policy.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this policy, to comply with our legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we take reasonable steps to delete or anonymize it.

7. Your Rights and Choices

Depending on your location, you may have the right to access, correct, update, or delete the personal information we hold about you, and to object to or restrict certain processing. You may also opt out of marketing communications at any time.

8. Data Deletion Requests

You may request that we delete the personal information we hold about you at any time. To do so, please email us at hello@tensorprime.org with the subject line “Data Deletion Request.” Please include enough information for us to locate your data. We will verify your request and delete the applicable information within a reasonable time, except where we are required or permitted by law to retain it.

9. Children’s Privacy

Our Services are not directed to children under the age of 13 (or the minimum age required in your jurisdiction), and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

10. International Users

We are based in the United States and operate internationally. If you access our Services from outside the United States, you understand that your information may be transferred to, stored, and processed in the United States and other countries where our service providers operate.

11. Data Security

We implement reasonable technical and organizational measures designed to protect your information against unauthorized access, loss, misuse, or alteration. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. Your continued use of our Services after any changes indicates your acceptance of the updated policy.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: